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Laws and Regulations

Labour Law in Dubai

11 May 2017

The Labour law is a federal legislation applicable to all emirates of the UAE, enforced by the Ministry of Labour and Social Affair, with litigations adjudicated by the Federal and Local Courts of the UAE.

The Labour Law in the United Arab Emirates (UAE) is applicable to all staff and employees working in the UAE, irrespective of whether they are UAE nationals or expatriates. However, few categories as mentioned below have been exempted from its applicability.

  • Staff and workers employed by the Federal government departments of the member-emirates, public bodies, municipalities, federal and local public institutions.
  • Members of armed forces, police and security units
  • Domestic servants
  • Agricultural workers

The Labour Law in the UAE covers all aspects of employer-employee relationships, including employment contracts, restrictions on employment of juveniles and women, maintenance of records and files, leave rules, working hours, medical and social care, safety of employees, discipline codes, termination of employment contracts, end-of-service benefits, compensation for occupational diseases, penalties and employment related accidents, labour inspections, injuries and fatalities.

labour laws in Dubai

Pre-Requisite for an employment

For employment of any expatriate employee, an application will have to be made to the Labour Ministry in the UAE. This application should be approved by the Labour Ministry before the employee enters the UAE. Such employment permits have a validity of three years, subject to renewals for the same period. The Labour permit for an expatriate employee cannot be issued by the Labour Ministry, unless a formal written labour contract has been filed with the Ministry.

But, nationals in the UAE can enter into an employment contract at any time.

Employment contract

An employment contract should essentially include date of employment contract, date of commencement of employment contract, nature of contract (limited or unlimited), terms of contract, designation and compensation.

There are two types of employment contracts – Limited Employment Contracts and Unlimited Employment Contracts.

Limited Employment Contracts are for a specified duration with characteristics such as specific commencement and completion date, not more than four years. However, it can be renewed with mutual consent. The employment automatically terminates at the end of contract period.

However, in the case of unlimited contracts, there will be a true commencement date, but no completion date. The contract is terminated on mutual agreement by either party, by giving a 30 day notice of termination. The employee will, however, be entitled for compensation, if the termination of the contract by the employer is for an unjustified cause.

Period of probation

The Article 37 of the Law stipulates that the period of probation can be for a maximum period of six months. An employee or the employer can terminate the employment contract at any time during the probation period without the employer being liable to pay the end of service gratuity or the employee compensation for damages.

All wages and benefits during the probation period should be paid along with repatriation costs, provided, the termination of employment contract is at the behest of the employee.

On completion of the probation period, it will be considered as an employment with the employer, and the employee will be considered for calculating gratuity and other terminal benefits. However, the end-of-service gratuity or compensation in lieu of notice need not be paid by the employer during the probationary period. Probation is not compulsory, and is left to discretion of parties to agree upon the actual term of probationary period.

Payment of wages

According to the law, remuneration is paid to the employee in return for his services under a labour contract, whether in cash or in kind, annually, weekly, monthly, daily, hourly, on a piece-rate, or productivity linked. Wage also includes cost of living allowances and incentives in recognition of honesty or efficiency, provided, these incentives have been specified in the labour contract or are part of internal rules of the establishment.

The term 'basic wage' is the wage specified in the labour contract as agreed between the parties for the term of contract. Any allowances of any nature are not included in basic wage. The UAE labour law does not prescribe any minimum wage. Wages can be paid in any currency, including UAE Dirhams or other currency, as agreed by the parties mutually.

Part time work permits

Since last year, college and university students sponsored by the institute under which they are enrolled are allowed to work part-time under certain conditions, with a part-time work permit provided by the Labour Ministry. Part-time employment permit is also open to expatriate residents working full-time, holding a valid labour card. It is also open to expat wives sponsored by their husband. The part-time employment permit basically permits the holder to remain employed in more than one part-time job. Part-time work permits are available with a validity period of one year. However, female dependents and students with UAE residence visas, and expatriate male dependants who are sponsored by Emirati women do not need a work permit to work part-time.

Short-term and temporary labour permit

Expatriate workers over the age of 18, can seek short-term work permits valid for 60 days at a time, according to latest rules by UAE Labour Ministry. This 60-day work permit can be renewed up to 5 times, provided, the renewal is done prior to expiry date of the permit or last renewed period. Short term work permits are not open to UAE and GCC nationals, and they do not need a work permit.

Employment of juveniles and women

Employment of Juveniles under the age 15 is banned in UAE. However, effective January 2011, teenagers in the age group 15-18 years are allowed to work, on obtaining a teenage work permit from the Labour Ministry. However, there are certain restrictions on the type of work and hours of employment.

According to a new decree issued in 2016 by the HR Ministry, students are allowed to complete training periods and fill in positions in the private sector after obtaining work permits. According to the decree, guardians of students aged 12 to 18 years should produce a written consent for training purposes, while those aged 15 to 18 years should seek work permit. The decree grants national and foreign students similar conditions in terms of benefits and advantages to those already filling the same spot.

The authorized temporary work permit allows facilities to hire national or expat students registered or non-registered in the Ministry’s database, including students to work on projects with completion periods not exceeding six months, with Dh.500 as permit fee. The Ministry grants temporary work permit for facilities to use nationals or non-nationals registered in the ministry database, including students to work for lesser hours in the same jobs as those filled by their counterparts for a period of maximum one year, with a fee of Dh.500.

Juvenile work permits are offered to employ nationals or non-nationals in the 15 to 18 age bracket, thereby enabling them to work for a period of not more than a year, with Dh.500 as fee. The Ministry has however, warned against making the appointed students work for more than six hours a day. They should be granted more than an hour of rest, breaks to eat or pray, and should consider not to keep them on duty for more than four consecutive hours a day.

The permits can be availed from Tasheel Service Centre through ministry’s smart phone applications.

Employers, before employing a juvenile, should retain copies of certain documents in the juvenile’s personal file, such as birth certificate, physical fitness certificate issued by a specialized physician, written consent from juvenile’s guardian, etc. Further, the employment of a juvenile is prohibited when the job requires night shifts, or involves hazardous jobs or is harmful to health, such as underground jobs in mines, quarries, furnaces of melting metals, oil refining, asphalt industry and bakeries. Further, when working hours exceed six hours a day, one or more breaks should be provided. Juveniles are not permitted to work overtime, or on holidays. A Juvenile work permit has a validity period of one year.

Employment of women at night between 10:00pm and 7:00am is prohibited, except under certain situations such as during work stoppages due to force majeure, employees in technical and administrative position, or other jobs as determined by the Labour Ministry, wherein the woman employee is not required to perform a manual job. Women are also not to be employed in difficult tasks and other duties harmful to health or morals.

Working hours – Overtime Pay and Calculation

The maximum working hours for an adult employee is eight hours a day (48 hours a week). This can be increased to nine hours a day, for specific jobs like those in cafeterias, hotels, trades and guards. The travel time is not included in working hours.

Labour Law states that any hours worked more than ‘normal hours’ can be considered as overtime. The UAE Labour Law has set the number of working hours per week at 48 hours, and employers who compel workers to exceed this limit without paying them are violating labour rules. Article 65 of UAE Labour Law states that the ‘ordinary’ work-hours for an adult worker is eight hours per day, i.e., 48 hours a week. But, an employer has the right to ask the employee to work overtime, provided, the employee is paid accordingly for the number of excess hours worked.

Also, instead of the usual eight hours a day, an employer can ask employees to work nine hours on a given day in a week, but, this extra hour should be deducted from their work time on another day in the week. After every five hours of consecutive work, an hour’s break is allowed every day.

For workers involved in industries like trade, cafeterias, hotels, security and other jobs, the number of work hours may be increased to nine hours a day.

Sometimes, an employer can ask their employee to work on their weekly day off, in return for extra wages, but, they are not allowed to oblige them to work for two consecutive holidays.

Overtime Payment

For additional work hours, the worker shall be paid a wage equivalent to the ordinary hourly wage, apart from 25 percent of the said wage. For instance, a worker earning Dh.100 an hour may be entitled to Dh.l25 every hour of overtime he / she works on a given work day.

Article 68 of the Law clarifies that if a worker works overtime between 9pm to 4am, he / she is eligible for an additional 50 percent of the said wage.

If the employee is required to work on a weekend, he shall be given a day off during the week as a substitution, or will be paid basic wage, in addition to basic wage, and at least fifty percent of that wage.

Friday is the weekly rest for all workers, except daily workers. If the worker is required to work on this day, he / she is entitled to a substitute rest day, or the basic wage for ordinary work hours, in addition to 50 percent of the said wage. Article 71 adds that the worker may not be requested to work for more than two consecutive Fridays, (except in case of day workers).

Overtime is permitted for not more than two hours a day, unless it is an emergency for prevention of occurrence of colossal loss, a serious accident or removal or mitigation of consequences thereof.

Note: The overtime rules are not applicable to employees in managerial or supervisory positions, workers constituting the crew of naval vessels, sea workers enjoying special service conditions due to nature of their work, with exception of port workers engaged in loading and unloading and related operations.

Annual leave/sick leave/maternity leave

Annual Leave : For every year of service, an employee is entitled to, an annual leave of not less than two days for every month, provided, his service is more than six months and less than a year. Thereafter 30 days annually if his service exceeds one year. At the end of the service, the employee is entitled to an annual leave for the fraction of the last year, he spent in service. During the employee's annual leave, he/she will be paid basic wage plus housing allowance, if applicable, along with any other allowances, which he receives during normal working month.

Although an employee can decide on when he/she wishes to take the annual leave, ultimately, the date of commencement of annual leave can be determined by the employer at his discretion, and he may decide to divide the leave into two parts at the most. However, if the employee does not reporty to duty immediately after expiry of his vacation, he shall be deprived of his pay for the period of absence commencing form the day after which the leave has expired.

Sick LeaveThe employee will have to report to the employer any illness or injury that prevents his from working, within maximum of two working days. The employee may not be entitled for any sick leave during the probation period. Following a three month period of continuous service following the probation period, the employee entitled to full wage during first 15 days of sick leave, half wage during next 30 days, and without pay for any following period.

Work staff will no longer be able to present predated sick leave certificates to employers, as per the latest rule by Dubai Health Authority. Predated sick leave for three consecutive days or more will not be issued. This implies sick leaves can only be given on the same day the patient visits the medical facilities, and not for previous days. The DHA has urged physicians and those concerned in public and private medical facilities to abide by this new decision, and refrain from giving patients predated sick leaves.

Maternity Leave: As per the latest Decree No.14 of 2017, issued by HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai, any full-time or part-time employee in a permanent position is eligible for 90 days of maternity leave from the date of delivery. The employee can also apply to begin her maternity leave 30 days prior to her due date on the condition that the leave is taken continuously. Moreover, the employee can combine maternity leave, with regular annual leave and leave without pay, for a maximum of 120 days.

The decree also states that an employee who has suffered a miscarriage before the 24th week of her pregnancy can take sick leave based on a duly approved medical report. If the employee had a stillbirth or miscarriage after 24th week, she is eligible for 60 days of maternity leave, on submission of an approved medical report.

The decree aims to promote a balance between career and family, support the rights of working women, and provide legal framework for improving gender balance, and is effective 1st March this year.

During the maternity leave and childcare period, the employee will receive only her basic monthly salary, with weekends and official holidays considered part of the maternity leave and childcare.

Law for safety measures

The UAE Federal Labour Law specifies certain provisions for employee safety and healthcare, stipulated under Article 91 to Article 101. The provisions of the law mandates that every employer should provide his employee with protection against occupational hazards during work, display instructions regarding fire prevention, make available first aid kit, provide clean and hygienic working environment, offer medical care up to standards determined by labour ministry, and ban entry of alcoholic drinks into the work premises.

An employer is also responsible for providing suitable transportation, accommodation, food, drinking water, and means of entertainment or sports activities to the employees. All these services, except food material, will be on employer’s account.

Labourer Accommodation: According to new UAE decree, workers earning less than Dh.2000 will be eligible for free accommodation from December 2016. But, the decree is applicable only to organizations hiring more than 50 workers. The decree sanctions all necessary measures to be taken against facilities which choose to disobey and violate suggested terms and regulations.

Disciplinary codes

The disciplinary codes includes fines, warning, suspension from work, prevention of periodical allowances, deprivation of promotion, termination of services and forfeiture of all or some of his gratuity. However, the forfeiture of gratuity shall not be imposed for any reason, other than for those stated in Article 120 of the labour law.

Termination of Contract

An employment contract can be terminated under circumstances such as, the two parties agreeing to cancel the contract mutually with the employee consenting to give this in writing, or, at the end of contract term according to rules of law, or if one of the two parties wish to end the contract, provided, they provide the notice as per the provision of the law, with acceptable reasons to cancel the contract without prejudice.

At the termination of the employment contract, an employee is entitled to any amount due in lieu of notice period, particularly, in case of unlimited contract. The employee is eligible for compensation (in case of unreasonable dismissal by employer) in case of unlimited contract, or compensation equivalent to the period until end of contract in case of limited contract, settlement of any balance of unutilized leave, or overtime payment balance, end of service gratuity calculated or repatriation expenses.

Repatriation of employee

An employer will have to sustain repatriation expenses of the employee, to the place of recruitment, or to any other place at the end of the contract, as agreed upon by the two parties. However, if the employee is responsible for termination of his contract, he will not be eligible for repatriation expenses, and he will have to bear his own expenses.

Gratuity payment

Any employee, who completes one year or more in continuous service, shall be eligible to gratuity at the end of the service. The gratuity is calculated as 21 day’s wages for every year of the first five years, and 30 day’s wages for each additional year thereafter, provided, that total gratuity shall not exceed the wages of two years.

Gratuity is calculated on annual basis, after the employee completes at least one year of service.

An employee may be deprived of gratuity if he has been dismissed for any of the reasons stated in Article 120 of labour law, or if he left the job at self-will to avoid dismissal, or if the establishment has a pension scheme, which could be beneficial substitute to the employee instead of gratuity.

Dispute settlement

In case of any unresolved dispute between employee and employer, an application will have to be made to the labour office in the emirate wherein the establishment is located. The employer or employee will be summoned to hear the argument at labour office, and should make the recommendation within two weeks from the date on which the application is filed. In case, the parties fail to settle the dispute at the Labour Office, the matter will be referred to the court to be litigated in normal manner.

Labour inspections

The Labour Inspection Department and the personnel employed therein shall undertake labour inspections. The visiting inspector will carry the identification card issued by the Labour Ministry, and shall be entitled to enter the premises for inspection. A Labour Inspector is responsible for supervising the proper enforcement of provision of labour law, providing necessary information and technical guidance, so as to adopt the best means of the provision of the law.

Retirement age

Maximum age for expat workers to remain employed in the UAE is 60 to 65 years. Expat employees are not eligible for UAE pension, but they are paid gratuity, an end-of-service pay out.

The retirement age for UAE nationals which was 48 years, has been raised to 49 years in February 2016. But, to be able to receive full pension benefit, Emirati employees should have accrued at least 20 years of service prior to the date of retirement.

Meanwhile, the retirement age for expats in the UAE is 60 years even as the UAE’s Ministry of Labour does accept requests for work-permits of individuals over the age of 60 years, up to the age of 65 years.

Death compensation

In case the widow/widower lives with parents and offspring who were dependent on the deceased, the compensation will be divided as in a manner wherein the widow/widower will take one-eighth, and if more than one widow, this one eighth will be divided equally among them. The parents shall take one-third divided equally between them.

If there exists one or both of parents and a child, supported by deceased employee, who left behind no widow, the child shall take two-thirds, while the remaining third goes to the parent or parents in equal share.

In the absence of widow/widower, parents, brothers and sisters, the compensation will be distributed equally among children of the deceased. If the deceased has only dependent parents, then the amount will be distributed equally between the parents.

Employment ban/labour ban/work permit ban

These are all different terms for the same thing, which implies that the employee or the worker is not allowed to work in the UAE for a certain period of time. An employment ban can be usually for six months, one year, or permanent.

A six month ban is automatically imposed when leaving a job, unless there is reason not to, or when a longer ban in imposed.

A one year ban is imposed when a worker resigns before completing the limited contract period. A one year ban is imposed mostly in cases of expat workers leaving government jobs, expat workers who break the terms of their labour contract, in case of expatriates who lose a case with labour department against their employer if they were on temporary work permit and filed case with labour department, and possibly against workers who leave their job within a year of starting.

A permanent ban is imposed on absconding employees, or on those who break the labour law in any way.

During a ban, although nothing may be stamped on the employee’s passport, when a new employer submits an application to Labour Ministry, it will automatically be rejected, if a ban is already on the employee’s name in the computer file.

It may be possible to avoid or lift a ban by paying a fee, when transferring from one sponsor to another. However, it is best to check with the labour department of the particular emirate about transfer of sponsorship, ban lifting fee etc.

However, no labour ban will be imposed on UAE nationals who are not subject to labour bans, expatriate workers moving to a government job, oil company employees, expat workers moving to another employer within same free trade zone, expats having completed fixed term contract and having given notice in advance about not renewing it, expats who complete one year of unlimited contract and get NOC from current employer, expats sponsored by their spouse for residence visa, and in cases of expats having worked in the same company for more than two years (as of January 2011) on unlimited contract.

Other exemptions from employment ban or labour ban are for certain categories such as Engineers, Doctors, Pharmacists, Male Nurses, Qualified Accountants and Auditors, Agricultural Guides, Administrative Employees holding university degrees, Drivers licensed to drive heavy vehicles and buses, workers in private oil companies, and technicians operating on scientific, electronic instruments and laboratories, drivers licensed to drive heavy vehicles and buses and getting transferred on sponsorship to a similar party, and workers in private oil companies when the transfer is between such companies.

Points to be noted

To minimize the risk of problems, it is better to be aware of the following:

Legally, the Arabic version of the labour contract is more valid in the UAE. However, the employee should be given an English version of the contract, too.

A verbal contract is worth nothing. A written contract is a must, and the contract should be carefully read before accepting a position.

In case a company does not send a contract copy before arrival of the employee, or if the employee is asked to sign on a different contract, the employee should be more cautious in his approach.

In case of any issues with the employer, the employee can seek a legal opinion, as there are plenty of lawyers in the UAE to contact about such legal issues. However, it is better to be aware that the one with the most influence will win. Else, the employee can also contact his/her embassy for contact details of lawyers in UAE.

Robin Vinod

Writer/blogger who writes on topics such as travel, real estate, employment and everyday life on GCC countries

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